Repair Request (RMA)

For domestic USA customers

Before filling out the request form below, please note the following:

  • Please fill out below form completely and submit. You will receive RMA number immediately on the next page to send your product for Repair
  • Upon receipt of confirmation, Please print out the confirmation page and include in the box with your returning item(s). Write the RMA# on the outside of the box and ship to Fieldpiece Instruments Inc.

Repair Request Form

All fields with an asterisk (*) are required.

Repair Only

* I understand that this online form is to request an RMA # for REPAIR ONLY (in-warranty repair or out-of-warranty repair). For any other requests, email us at .(JavaScript must be enabled to view this email address).

Contact Information
  I am a technician/contractor.
  I am a distributor.

Shipping Address

Please enter the street address. P.O. Boxes are not allowed.

Items for Repair

Your product is under warranty *. Please include proof of purchase.

Repair Charge: $

  • Tried replacing the battery
  • Confirmed the test leads have continuity
  • Confirmed the fuse is good
  • Drained and removed all oil from vacuum pump and properly capped all oil containers to avoid leak

Total Out of Warranty Charges:

Purchase Order (P.O.) Only from Authorized Distributor (please include in box)
Check (payable to Fieldpiece Instruments Inc. and include in box.)

Please note:

  • All returns must be shipped freight prepaid
  • * Warranty only applies if product is purchased from Fieldpiece Authorized dealer
  • * Warranty does not apply to defects resulting from abuse, neglect, accident, unauthorized repair, alteration, or unreasonable use of the instrument.
  • All products are warranted for one year from date of purchase only to original purchaser and are not transferable.
  • Include proof of purchase for warranty claims. If you do not have proof of purchase, Fieldpiece will contact you if it is determined that your product is out of warranty.
  • If the product is a non-warranty repair, we offer flat rate pricing (including shipping back)
  • Repair or replacement decisions are at the sole discretion of Fieldpiece Instruments Inc.