Fieldpiece Privacy Policy

Last updated: 10 February 2021

This Privacy Policy (“Policy”) describes how Fieldpiece Instruments, Inc. and its subsidiaries and affiliates (“Fieldpiece” or “we”) collect and use data in the context of our website at www.fieldpiece.com (“Website”), and other services provided by us on which a link to this Policy is displayed (collectively, together with the Website, our “Service”). This Policy describes the information we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information.

Information We Collect

Information You Provide

Registration Information: When you register for an account, register your product, request a repair, or sign up to receive emails, you provide us with Personal Information such as your name, email address, phone number, product information, company information, industry, job, and geographical information.

Correspondence and Other Communications: When you contact us, you provide us with Personal Information such as your name, email, phone number, company, job information, and the contents and nature of your correspondence.

Careers: If you apply for a job, you may submit your name, email, phone number, industry information, and resume, which may include education and employment experience.

Information We Collect Automatically

Identifiers and Usage: When you use the Service, we and third parties may automatically collect your IP address, device information, web browser information, the pages you visit, and dates and times of interaction.

Location Information: We may obtain approximate location information, for example, from your IP address.

Cookie Information: We and third parties may use cookies to automatically collect information about your visit (see How We Use Cookies and Similar Technologies below).

Aggregated Data

We also collect, create, use, and share deidentified and/or aggregated data derived from your Personal Information or use of the Service for business purposes. Aggregated Data is not Personal Information and will not reveal your identity.

How We Use Personal Information

• Providing the Service: To operate and provide all features of the Service.
• Providing Technical Support: To diagnose and resolve issues.
• Communicating with You: For administrative purposes and responses to comments or questions.
• Marketing: To send marketing communications if you have opted in.
• Understanding Usage: To analyze usage trends and improve the Service.
• Creating Aggregated Data: For business purposes.
• Administrative and Legal Purposes: To comply with legal obligations and resolve disputes.
• Other Purposes: For any other purposes as described at the time Personal Information is collected.

Our Use of European Personal Information

If you are in the European Economic Area, we only process your Personal Information when we have a valid legal basis:

• Consent: When you have given your consent.
• Contractual Necessity: To perform our contracts.
• Legal Obligation: To comply with laws.
• Legitimate Interest: When it is in our or a third party’s legitimate interest.

How We Use Cookies and Similar Technologies

Our Website uses cookies and similar technologies to collect information about your browsing activities. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the website’s functionality.
• Functional Cookies: Recognize you when you return to our Website.
• Marketing Cookies: For customized advertisements.
• Analytical Cookies: For analytics purposes, including Google Analytics.

How We May Disclose Personal Information

• Vendors and Service Providers: Third parties providing services.
• Fieldpiece Group: Our affiliates and subsidiaries.
• Legal: To law enforcement if legally required.
• Change of Corporate Ownership: In the event of mergers or acquisitions.

Your Rights and Choices

You may decline to share certain Personal Information with us. You may access, amend, or delete your Personal Information by contacting us. You can also opt out of commercial emails.

Your California Privacy Rights

If you are a resident of California, please review our California Resident Privacy Notice for more information.

Your European Privacy Rights

If you are in the European Economic Area, you may have additional rights such as accessing, updating, and deleting your Personal Information and withdrawing consent.

Third-Party Services

The Service may contain links to third-party sites. We are not responsible for the content or privacy practices of third-party sites.

Children’s Privacy

Our Website is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13 without parental consent.

Data Retention

We store Personal Information as long as necessary to fulfill the purposes set out in this Policy.

Data Security

We use certain safeguards to improve the security of the information we collect. However, no security measures are perfect.

Cross-Border Data Transfers

The Service is hosted in the United States. If you are outside the U.S., note that your data is transferred to the U.S. We ensure that relevant safeguards are in place for such transfers.

Changes and Updates to this Policy

Please revisit this page periodically for any changes to this Policy. Significant updates may be communicated directly to you.